Quality craftsmen to the retail jewellery trade

 

Descriptive details for the taking in of charm repairs:

 

·       The Hallmark – or describe any stamp/punch marks and the colour of the metal.

·         If with a bracelet or chain – If part of the same job they should be included on the repair receipt. See Chains and Bracelets

·         Charms – Each individual charm should be listed (By what they are e.g. Horse, Horseshoe, Dog etc.) Also include the number of charms. 

 

Check Note and test where necessary:

 

·         The condition - Is it damaged or dented in anyway?

·         Moveable parts – Do they all work properly?

·         Lead solder – Has the charm previously been soldered using lead solder? This will appear as a “blob of pewter grey coloured metal” and frequently causes the workshop big problems.

·         Hollow - Many charms are hollow or wax filled.

·         Inserts – Make sure all inserts are there such as pages in a Bible or in a mini locket.

·         Breaks or missing pieces – If not noticed it could come down to your company to replace. The following are a few examples of what to look out for. Animal charms with legs or tails missing, a hinged box with no lid, Bible charms that do not close etc

·         Stone set – Are there stones present and in good condition?  If so it is more than likely they will be synthetic.

·         Enamel and Paint – Is it chipped or peeling?

·         Currency charms – What denomination and value.

·         Check – All charms are secured.

 

To avoid any confusion:

 

Check with your customer where they would like their charms positioned and attached them to the bracelet.

 

List any charms NOT to be soldered.

 

When attaching charms ensure that they all hang on the same side of the bracelet links. Make sure the bracelet is not twisted when doing so.

 

If the jump ring is already soldered, PLEASE! Do not cut open with end cutters or top cutters, it makes for a terrible join. Just leave in the packet with clear instruction where it is to be soldered.

 

Checking each charm we know will take time and can be a bit of a laborious task but it is important to prevent any customer dissatisfaction. It may not be necessary to note every hallmark or metal colour on every charm but keep an eye out for plated, base metal or pewter charms (Disney are good at those.) It could save a lot of trouble in the long run.